CSC starts program vs erring government execs

By Carlito C. Dar

BAGUIO CITY – Tired of abusive government officials, workers, agencies or the bureaucracy itself?

Commissioner Roberto Martinez of the Civil Service Commission, bared the CSC will be launching an internet-based complaint system this year where ordinary folk could air complaints for speedy action.

 In an interview here, Martinez said at present,  the ‘Sumbungan’ or Contact Center ng Bayan (CCB) is in use wherein the public can report complaints on government service or public servants by texting 0908-8816565 or calling  16565.

More programs and policies to further improve the bureaucracy are up by 2013 in line with the good governance and transparency thrust of the Aquino government, Martinez said,

This internet-based complaint system wherein the public can log on to report  complaints is  an initiative of the Office of the President and  a joint project of the CSC, Office of the Ombudsman and the Commission on Audit (COA).

Under the system, the public can report anonymously and their complaints will be received  by a central system, which will   immediately relay to the concerned  agency (CSC, Ombudsman or COA) depending on the complaints for their action.

According to Martinez, what is good  with the system  is that it has a feedback component wherein complainants can chat (talk over the internet) about the complaint.

Martinez also disclosed that by 2013, the CSC will also launch a new policy for better implementation of filing or transparency of Statement of Assets, Liabilities and Net-worth(SALN) for government officials and employees.

Another new program for launching is the  COMEX (computerized examination) system wherein from previous computer –assisted tests, aspiring government workers can now have computerized system (from application to releasing).

Applicants can even choose the date they want to take the exam.

Martinez   was guest  in recent turn-over of   CSC-Cordillera  leadership  from former regional director Fernando Porio  to Atty. Marilyn Taldo who came from  Region 8.