Kalinga LTO cited as one of top performing agencies

By Geraldine Dumallig

TABUK CITY, Kalinga-- The Land Transpiration Office-  Kalinga  landed as one of the top 10 performing agencies in the region based on the  Civil Service Commission’s  1st Semester Report Card Survey (RCS) for 2012.

LTO-Kalinga chief Jenelyn Angogr eceived an award from CSC Kalinga Director Ruben Wacas during the CSC Month launching at the provincial capitol last week.

Based on the RCS scoring system, LTO-Kalinga was ranked at No. 8 with  85.33 percent final grade or a descriptive rating of “good”  during the survey.

In a letter, CSC-CAR Director Fernando Porio   congratulated the agency for passing the RCS conducted by the CSC last May.

“This means that LTO-Tabuk City has complied with the Anti RedTape Act requirements such as posting of Citizen’s Charter, frontline service provider, service quality, physical working condition, and client satisfaction,” Porio stated.

               

According to Angog, their performance could be credited to the innovations introduced in their office to facilitate the provision of office services especially in the processing of documents.

               

Efficient service she said encourage motorists and operators to process their vehicle documents thus generating office revenue.

               

Based on records, LTO Kalingato raised their collection by 1.3 percent or a total revenue of P8.2 million in 2010 to P9.4 million in 2011.

The RCS is being conducted in compliance to Republic Act 9485  or    “An act to improve efficiency in the delivery of government services to the public by reducing bureaucratic red tape, preventing graft and corruption, providing penalties thereof.”