Server issues mar SIM card sign-up portals on 1st day
>> Saturday, January 7, 2023
EDITORIAL
Server issues on
telecommunication firms' portals for registration of subscriber identity module
(SIM) cards marred the first day of mandatory registration on Tuesday, the
Philippine News Agency reported.
As early as 6:30 a.m., the registration link for Globe showed a "Bad gateway" prompt, asking subscribers to "try again later". Upon accessing it at about 10:30 a.m., the link takes the subscribers to the FAQ page.
The PNA said it was able to access the Smart portal but getting through the link either took time to load or would not load at all.
DITO subscribers can register through the DITO app.
In the PNA Facebook page comments section, some of the subscribers trying to access the portals said: "Page not found on Smart website"; "Globe links not working at the meantime."
Jayson Prado Robles, in the comment, said he registered as early as 4 a.m. for DITO and Globe and at about 5 a.m. for Smart and was able to register in all links.
The telecom firms have assured that they are ready for the expected deluge of registrants and also vowed to improve their processes.
In a radio interview over DZBB, Yoly Crisanto, Globe Group Chief Sustainability and Corporate Communications Officer, assured that their system can handle the influx of registrants as they continuously improve it.
"We are ready for it. Robust naman 'yung system na ginagamit natin (Our system is robust)," she said.
Few hours after Globe's registration site went live, Crisanto said the portal was taken down to adjust the system for a new requirement -- uploading a selfie.
"I think meron silang gustong ayusin, may pinadagdag. Ngayon po kasi base dun sa kahapon na presscon ng ating government agencies kasama ang NTC and DICT nanghingi sila ng certain form of verification so ngayon kailangan tayo mag-upload ng selfie (I think they have to add some requirements. The NTC and DICT are now asking for a certain form of verification so the registrant would now have to upload a selfie)," Crisanto said.
Cathy Yang, PLDT and Smart Corporate Communications First Vice President and Group Head, also said their systems are ready for the influx of registrants.
"All systems go na tayo sa SIM registration. It will only take three minutes to register," she said in a radio interview.
Under the implementing rules and regulations of Republic Act 11934 also known as An Act Requiring the Registration of SIM Cards, mobile phone subscribers with prepaid SIM cards must register and verify their phone numbers with their respective public telecommunications companies 180 days from Dec. 27, 2022.
After the extension period of 120 days, unregistered SIM cards will be deactivated.
For postpaid subscribers, their data submitted to the service providers will only need to be verified.
Meanwhile, SIM cards of foreign nationals visiting as tourists shall only be valid for 30 days. It may be extended upon submission of an approved visa extension.
To register, subscribers should visit the portal of the telecom firms.
For existing DITO Subscribers, register through https://dito.ph/RegisterDITO.
For Smart prepaid, TNT and Smart Bro users, register through https://smart.com.ph/simreg.
For Globe Mobile, TM and Home Prepaid WiFi users, register through https://new.globe.com.ph/simreg.
The full name, date of birth, gender, and address of the end-user appearing in a valid government-issued identification document with photo such as passport, national ID, GSIS e-Card, digitized SSS ID, driver’s license, voter’s ID and senior citizen’s card among others, shall be required during registration.
The new law is a first step to fend off text scammers while guaranteeing utmost respect to fundamental human rights.
Authorities said any information obtained in the SIM registration will be treated with absolute confidentiality except in compliance with any law or court order authorizing the disclosure of personal information upon finding of probable cause.
As early as 6:30 a.m., the registration link for Globe showed a "Bad gateway" prompt, asking subscribers to "try again later". Upon accessing it at about 10:30 a.m., the link takes the subscribers to the FAQ page.
The PNA said it was able to access the Smart portal but getting through the link either took time to load or would not load at all.
DITO subscribers can register through the DITO app.
In the PNA Facebook page comments section, some of the subscribers trying to access the portals said: "Page not found on Smart website"; "Globe links not working at the meantime."
Jayson Prado Robles, in the comment, said he registered as early as 4 a.m. for DITO and Globe and at about 5 a.m. for Smart and was able to register in all links.
The telecom firms have assured that they are ready for the expected deluge of registrants and also vowed to improve their processes.
In a radio interview over DZBB, Yoly Crisanto, Globe Group Chief Sustainability and Corporate Communications Officer, assured that their system can handle the influx of registrants as they continuously improve it.
"We are ready for it. Robust naman 'yung system na ginagamit natin (Our system is robust)," she said.
Few hours after Globe's registration site went live, Crisanto said the portal was taken down to adjust the system for a new requirement -- uploading a selfie.
"I think meron silang gustong ayusin, may pinadagdag. Ngayon po kasi base dun sa kahapon na presscon ng ating government agencies kasama ang NTC and DICT nanghingi sila ng certain form of verification so ngayon kailangan tayo mag-upload ng selfie (I think they have to add some requirements. The NTC and DICT are now asking for a certain form of verification so the registrant would now have to upload a selfie)," Crisanto said.
Cathy Yang, PLDT and Smart Corporate Communications First Vice President and Group Head, also said their systems are ready for the influx of registrants.
"All systems go na tayo sa SIM registration. It will only take three minutes to register," she said in a radio interview.
Under the implementing rules and regulations of Republic Act 11934 also known as An Act Requiring the Registration of SIM Cards, mobile phone subscribers with prepaid SIM cards must register and verify their phone numbers with their respective public telecommunications companies 180 days from Dec. 27, 2022.
After the extension period of 120 days, unregistered SIM cards will be deactivated.
For postpaid subscribers, their data submitted to the service providers will only need to be verified.
Meanwhile, SIM cards of foreign nationals visiting as tourists shall only be valid for 30 days. It may be extended upon submission of an approved visa extension.
To register, subscribers should visit the portal of the telecom firms.
For existing DITO Subscribers, register through https://dito.ph/RegisterDITO.
For Smart prepaid, TNT and Smart Bro users, register through https://smart.com.ph/simreg.
For Globe Mobile, TM and Home Prepaid WiFi users, register through https://new.globe.com.ph/simreg.
The full name, date of birth, gender, and address of the end-user appearing in a valid government-issued identification document with photo such as passport, national ID, GSIS e-Card, digitized SSS ID, driver’s license, voter’s ID and senior citizen’s card among others, shall be required during registration.
The new law is a first step to fend off text scammers while guaranteeing utmost respect to fundamental human rights.
Authorities said any information obtained in the SIM registration will be treated with absolute confidentiality except in compliance with any law or court order authorizing the disclosure of personal information upon finding of probable cause.
0 comments:
Post a Comment