Baguio ‘smart command center’ leads to incidents’ fast check; 64 cases noted
>> Monday, October 23, 2023
BAGUIO CITY -- Personnel from the Baguio City Police Office and City Disaster Risk Reduction Management Office transmitted 604 occurrences to the Baguio Smart City Command Center (SC3) through iCom/Hyteria radios for quicker dispatch from Jan. 1 to August 31.
Adam Bert Lacay, information systems analyst II of the City Mayor’s Office’s Management Information Technology Division (MITD), bared this in meeting of city officials at City Hall led by Mayor Benjamin Magalong.
He said 97 reports from Baguio In My Pocket (BIMP) users were received by BIMP 911 Emergency Medical Service (EMS) during the period with requests for CDRRMO and general assistance as the most submitted.
Meanwhile, a total of 933 incidents were received via CDRRMO hotlines with medical and general assistance topping the list of incidents, Lacay said.
Adam Bert Lacay, information systems analyst II of the City Mayor’s Office’s Management Information Technology Division (MITD), bared this in meeting of city officials at City Hall led by Mayor Benjamin Magalong.
He said 97 reports from Baguio In My Pocket (BIMP) users were received by BIMP 911 Emergency Medical Service (EMS) during the period with requests for CDRRMO and general assistance as the most submitted.
Meanwhile, a total of 933 incidents were received via CDRRMO hotlines with medical and general assistance topping the list of incidents, Lacay said.
The SC3 has three main programs and activities: Smart City Operations (SCO); Research, Maintenance and Project Development (RMPD); and General Administrative Support (GAS).
SCO include Emergency Telecommunications where 24/7 call taking and call report generation are conducted; CCTV Playback and Extraction Services where video monitoring/playback/ extraction as critical video evidence in the resolution of incidents as the need arises are made; Dashboard Monitoring and Management where 24/7 regular monitoring, management and analytics generation with the Smart City platform are done.
In the RMDP are special projects like monitoring of indicators for efficient redevelopment and value assessment and flood early warning system; technical support and maintenance for network management and maintenance, and more; project development like video surveillance system enhancement and maintenance project and others.
Its GAS program includes visits of guests from LGUs and other sectors for tours and benchmarking; recording of processed papers like payroll, and more; conduct of training like cybersecurity, file storage system, crisis hotline, and others.-Gaby B. Keith
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