BSP says digital transactions safe but clients’ help needed

BAGUIO CITY — The Bangko Sentral ng Pilipinas said digital transactions are safe because of safeguards and frameworks that had been put in place by the BSP to protect bank clients’ information and money.
    BSP North Luzon Bank Officer Rodora Teresa Opiniano said it is important for people to ensure their information are protected by not publicizing their important information on social media and other platforms that make it easy for scammers to steal their information and use it for  illegal activities or easily access the hard earned money of others.

    She said people should also be careful on use of advertised free wifi to avoid unscrupulous individuals from having access to their personal information.
    The BSP official said operation of financial service providers was strictly regulated to ensure money of bank clients are protected from unscrupulous activities, reason  it is important for individuals to ensure privacy of their information.
    According to her, ensuring safety of digital transactions is a 3-pronged approach where the BSP is regulator, financial service providers provider of safe platforms for transactions while clients should protection their information.
    Opiniano said when encountering problems in their digital transactions, people must immediately get in touch with their financial service providers to avoid incidents that might compromise their information and their money.
    She said people could also seek assistance from the available BSP chat box if they want to seek redress for their concerns that have not been appropriately acted upon by their financial service providers as initial step for them to bring their concerns to their financial service providers.